Privacy Policy

ACCEPTANCE OF TERMS

This Privacy Policy discloses the privacy practices of the Lutheran Bible Translators, Inc. (“Lutheran Bible Translators,” “we,” “us,” “our”) and applies to the information or data we collect on LBT.org (the “Website”), affiliated websites and subdomains and through online resources or communications delivered by us, including, but not limited to, email communications regarding our work and mission and content available through our Website or other sources (collectively, the “Systems”).

We are committed to protecting and appropriately handling private and personal information and take your privacy very seriously. We are publishing this Privacy Policy to let you know how we collect, process, use and share your personal information.

The definition of “personal information” will differ depending upon applicable law. In Europe it will include all information that directly or indirectly relates to you and includes “personal data” as defined by the General Data Protection Regulation (“GDPR”). Where GDPR or other EU privacy laws apply to you, this Privacy Policy details how you can exercise your rights.

We may, from time-to-time, update this Privacy Policy, so we encourage you to review it periodically. We will notify you (by email or prominent notice on this website) about changes in the way we treat your personal information and how those changes are likely to impact you.

By visiting this Website, you agree to the terms of this Privacy Policy and our accompanying Terms of Service. If you do not agree to this Privacy Policy or the Terms of Use, please do not use this Website or the Systems.

USING OUR SYSTEMS
Please read our Terms of Use to find out more about the requirements for using our Systems. Please note that individual applications are governed by terms of use customized for that specific application.

HOW WE USE YOUR PERSONAL INFORMATION
We will generally only collect and use your personal information where we have your consent to do so, when it is needed to process donations or to comply with our legal obligations.

We set out below a table where we describe each of the ways in which we use your Personal Information, the types of Personal Information that we use and the legal basis that applies to that use. Where the legal basis is “legitimate interest” we also set out some further details.

How we use your Personal InformationThe types of Personal Information involvedLegal BasisLegitimate Interest
For electronic marketing/prayer communication  Identity data; contact details (email, sms etc); marketing & communication dataConsent or Legitimate Interest where it follows something you have donatedWhen you engage with us (for example, financially), the law permits Lutheran Bible Translators to send you relevant email marketing  
To allow you to register and attend an event and to follow up with you after the event  Identity data, Contact details, marketing & communication data, travel dataContractn/a
For physical communication and non-marketing/prayer electronic communicationIdentity data; contact details (telephone number, mailing address, etc); marketing & communication dataLegitimate InterestsTo keep you informed of our ministry; To send you ministry information and resources which we believe you will be interested in  
To apply as a staff member or participate as a volunteer  Identity data; contact details; application dataContractn/a
To allow you to login and to access our SystemsIdentity data; authentication data  Contract and Legitimate Interests  To ensure that your accounts on our Systems are kept safe and private  
For advocacy and fundraising  Identity data; Financial data; financial transaction data; contact details; contact details; marketing & communication data  Legitimate Interest  To provide opportunities for you to partner with us through financial giving, communication or prayer  
To process donations  Identity data; Financial data; financial transaction data; contact details; and tax status  Contract and Legitimate interests  To securely receive your donation toward our charitable aims  
For statutory reporting  Identity data; contact details; tax status  Legal Obligations and Legitimate Interests  We may have obligations to report to the authorities in other countries  
To improve our tools and improve your experience of our Systems, to maintain an audit trail of access to data, troubleshooting, data analysis, and system maintenance  Identity data; Historical transaction data; contact details; system data; audit logs; and location data; marketing & communication data; demographics  Legitimate Interests  To manage, protect, and improve our Systems; to ensure that our services run effectively and to track who is accessing your data  
To respond to complaints and requests  Identity data; contact details; historical transaction data; application data  Legal obligation and Legitimate Interests  To ensure that your concerns are addressed  

You can find more information on the data types we collect in section 4 below.

HOW WE COLLECT PERSONAL INFORMATION

We obtain personal information about you through:

  • Direct Interactions – when you inquire about our activities, engage in an activity with us, make a donation, register through one of our sites or at an event, or otherwise give us your personal information. If you meet with us for discipleship or spiritual advice, we may take confidential notes for spiritual guidance and support. If you prefer that we do not take notes, please let us know. The information you disclose is entirely at your discretion.
  • Cookies and other digital technologies – when you interact with our Systems we may use cookies and other digital technologies to track activities.
  • Third parties [or other publicly available sources] – we may from time to time obtain personal information about you from third parties and public sources (e.g. US Census Data). We will only collect personal information from third parties if they have obtained that information in a legal and proper way.
  • Referral of Information by Individuals – Your name and contact details may have been passed to us by someone you know, who indicated that you might be interested in hearing about our ministry, according to the chart in section 2.

TYPES OF PERSONAL INFORMATION THAT WE COLLECT

We collect the following types of personal information:

  • Application Data – employment history, qualifications and references (if applicable).
  • Authentication Data – usernames and password used in our Systems.
  • Contact Details – email address, postal address, and telephone number.
  • Demographics – information that allows us to better understand who you are and the Bible Translation projects in which you are most interested.
  • Financial Data – bank account and payment bank details.
  • Financial Transaction Data – details about donations you have made.
  • Historical Transaction Data – communication history, your past donations, applications and interactions with us.
  • Identity Data – name, date of birth, gender, marital status.
  • Location Data – physical location, including IP address, and lat/long coordinates and country of origin (where applicable).
  • Marketing & Communications Data – preference in receiving marketing or communication from Lutheran Bible Translators. • System Data – Information about how you use our Systems.
  • Tax Status – Information for statutory reporting.

HOW/WHEN WE DISCLOSE PERSONAL INFORMATION
Generally, we will not disclose or share your personal information (including your email address) with anyone outside our organization without your permission. However, we may need to use or share your information with our partners and agents who provide goods and services to you on our behalf. Your information may be disclosed:

  • To other parts of our organization;
  • To public or regulatory authorities, including in response to requests by law enforcement or other governmental entities, in response to requests by third parties in response to subpoenas, court orders or other legal processes, or when we believe it is necessary to exercise our legal rights or defend against legal claims; and
  • To third party service providers, including:
    • Cloud service providers for the hosting of apps and sites;
    • Direct and email marketing service providers (e.g. MailChimp); and
    • Companies that assist us in processing your donations.

We take steps to safeguard your information and we have contractual provisions requiring all third-party service providers to respect the security of your personal data and to treat it in accordance with our data protection policies and all applicable laws. We will not allow third party service providers to use your personal information for their own purposes and they will only be allowed to process your personal information in accordance with our instructions.

YOUR RIGHTS
The following rights under the GDPR are available to you if you are located in the European Economic Area (EEA). If you wish to exercise any of these rights, please email us at info@lbt.org.  We will respond to your request within 30 days of receiving it. In order to properly respond to your request we may request reasonable documentation to verify your identity so that we don’t inadvertently provide your personal information to someone else.

Editing and updating personal information. If you find that your personal information needs to be edited or updated, you can change your personal information directly on the site. Our Systems offer different options for you to access, change, and modify the information you previously provided, such as your donor or customer record (for registered users only), email address, postal address, or to change your email preferences. If one of our Systems does not give you the option to edit personal information yourself or you wish to update the personal information we otherwise hold about you, you can ask us to update it by contacting us at info@lbt.org.  Please make sure to provide us with all the information we need to be able to address your request, including both the old and new information.

Accessing personal information. You can request details of your personal information we hold. We will confirm whether we are processing your personal information and provide additional details including what kind of information we have about you, where we collected it, how we use it (including the legal basis for our processing), how long we expect to keep it, details of any automated decision making or profiling and the safeguards regarding data transfers to non-EEA countries, subject to the limitations set out in applicable laws and regulations. If you ask us, we will provide you with a copy of your personal information. We may charge you a fee to cover our administrative costs or if the requests are manifestly unfounded or excessive.

Deletion of personal information. At your request, we will delete your personal information if any of the following conditions are met:

  • Your personal information is no longer necessary for the purpose for which Lutheran Bible Translators originally collected and processed it,
  • You withdraw consent which formed the basis of retaining and processing your personal information;
  • You have successfully objected to the processing of your personal information;
  • Your personal information was processed unlawfully, or
  • We are required to delete your personal information to comply with our legal obligations.

We will review requests on a case by case basis and we might not be able to comply with your request if we need to process your personal information:

  • To exercise the right of freedom of expression and information,
  • To comply with our legal obligations,
  • To establish, exercise or defend a legal claim, or
  • To perform a task in the public interest.

If this is the case, we will notify you of the reasons why your request was rejected.

Restriction of processing of personal information. You have the right to request us to limit the processing of your personal information if:

  • You dispute the accuracy of your personal information,
  • Your personal information was processed unlawfully and you request a limitation on processing, rather than a deletion of your personal information,
  • We no longer need to process your personal information, but you need your personal information to establish, exercise or defend a legal claim, or
  • You object to the processing of your personal information based on our legitimate interests pending verification as to whether we have an overriding legitimate ground for such processing.

We may be required to retain some of your personal data in addition to any personal data you have otherwise we requested we retain or process to ensure we can comply with your request to limit processing or for other legal purposes. To the extent, we are required to retain additional personal data, we will notify you of the personal data we are required to retain and the reason for the continued processing of such personal data.

Objecting to certain types of processing including automated decision making. Where we process your personal information based upon our legitimate interests, you have the right to object to this processing on grounds relating to your particular situation and we will no longer process this personal data unless we have compelling legitimate grounds for processing. Where we process your personal information based upon our legitimate interests and where decisions are made by automated processing which has a legal or other significant effect on you, you may also object to such automated decision making.

Portability of personal information. You can request us to send you your personal information in a structured, commonly used, machine-readable format to you or another third party that you specify if:

  • You provided us with the personal information,
  • The lawful basis for processing of your personal information is based on your consent or the performance of a contract, or
  • The processing is carried out by automated means.

Withdrawing consent. We primarily rely on legitimate business interests as the lawful basis for processing your data, but to the extent we rely on consent as the lawful basis for processing your data, you have the right to withdraw any consent you may have given us at any time. We will comply with your request promptly. If you withdraw your consent, we might not be able to provide some of our products and services to you. At any point, you have the right to object to processing of your personal information for direct marketing purposes and we will promptly comply with your request.

Filing a complaint with a data protection authority. We will try to resolve any problems that you have but you are always able to contact your local data protection authority for assistance or to make a complaint.

INTERNATIONAL TRANSFER OF YOUR PERSONAL INFORMATION
We are an international organization and we might need to transfer your personal information to other countries. If you are in the United Kingdom and European Economic Area (“EEA”), please be aware that we may need to transfer your data to countries outside the United Kingdom and EEA to process it. We will only transfer your personal information outside the United Kingdom and EEA with adequate safeguards in place and in full compliance with applicable laws. Certain transfers of your personal information are made to countries that have been deemed to provide an adequate level of protection by the European Commission. We have established standard contractual clauses with our partners and service providers located outside of these countries to ensure they protect your information and to enforce legal transfers of data outside of the United Kingdom and European Economic Area.

SECURITY
We have put in place appropriate security measures to protect your personal information from being accidentally lost, misused or accessed in an unauthorized way, altered or disclosed. These include technical, administrative and physical security measures to ensure that any information we collect is stored and processed securely.

For example, for Systems that require personal or sensitive data to be collected or displayed, a Secured Socket Layer (SSL) connection is required, to ensure that the data is encrypted as it is transferred to the browser. All credit card payments are processed using PCI compliant technology, to ensure that your credit card number is securely passed to the merchant/service provider. We do not store your credit card details.

We have procedures to deal with any suspected personal data breach and we will promptly notify you and any applicable regulator of a breach in accordance with our legal obligations.

We cannot guarantee that the security measures we implement in connection with the operation of the site will absolutely prevent others from accessing or acquiring any information that you provide while using the site. You can help us protect your personal information by properly protecting your password and remembering to log out of your account and close your browser window when you finish visiting our site, especially if you are on a shared or public computer.

COOKIES
Our Systems may use cookies to keep track of web site activities, save your password or deliver content specific to your interests. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited. The only personal information a cookie can contain is information you supply yourself.

Most website browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience certain interactive features of our Systems or access all the services provided on our Systems.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We keep your information as long as it is needed to achieve our purposes listed above, as well as for the amount of time necessary to meet any legal, tax, or reporting requirements.

We do not keep your personal information for longer than necessary and up to 7 years after your last interaction with us (e.g. making a donation or using one of our Systems). We may keep your data for longer than 7 years if we cannot delete it for legal or technical reasons. We may also keep it for statistical purposes. However, if we do, we will ensure that your privacy continues to be protected and only use it for these purposes.

THIRD PARTIES
This Website and the Systems may contain links to websites that are run by third parties, including other organizations, content providers, or advertisers. Once you’ve clicked on a link or button activator for an outside website, you will leave our Website and be taken to sites that we do not control, and our Privacy Policy no longer applies on those sites. You must read the privacy policy of the third-party website concerning how personal information will be used.

We also provide content created by third parties on some of our Systems. These third-party sites or providers have separate privacy policies. We are not responsible for the privacy practices or the content of such content providers or third-party sites.

CHILDREN
We do not knowingly collect personal information from children under the age of 13. If we discover that we have accidentally collected personal information from a child below the age of 13, we will delete it from our records as soon as reasonably possible.

Minors under the age of 18 should seek their parent’s or legal guardian’s permission and assistance to register with one of our Systems, purchase products or materials, or participate in an activity requiring the submittal of personally identifiable information. However, parents may choose to provide information regarding a minor that is necessary for the minor to participate in activities on our Systems. Parents and legal guardians have the right to request at any time that the information collected about their child is removed from our Systems.

YOUR CALIFORNIA PRIVACY RIGHTS
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding 2017 sharing activities). Please be aware that not all information sharing is covered by the “Shine the Light” requirements.

CONTACT
If you have any questions about this policy or the way we use your personal information, you may contact us at info@lbt.org.

PRIVACY POLICY MODIFICATIONS

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

Date of last amendment: August 11th, 2020